The Kittie Treats Shop currently ships to customers in the United States, Canada and Australia via USPS.
All of our products are produced, packaged, and mailed in-house from our business location in Hawaii.
Once you place your order, there are two stages that take place:
Phase 1: Product Printing
Once we receive your order, we will start printing and sewing the items requested. All of our products are produced by us on-demand once you order them. Depending on how busy we are, it may take us a bit longer (2-5 days) to finish making your order. We appreciate your patience!
Phase 2: Shipping
Once production has been completed, we will safely pack your items in a padded mailer or cardboard box to ensure safe and secure delivery of your product. An order invoice will be included with each order as well. We can also include special gift messages with your order by request (if you're shipping directly to the gift's recipient).
Shipping itself can vary depending on your location:
- Domestic: 5-8 business days in the US
- International: 3-4 weeks depending on your location
It is your responsibility to provide us with the correct shipping address when you checkout.
Got any questions? Feel free to contact us at firstname.lastname@example.org and we'll get back to you within 24 business hours.